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Privacy Policy

During the processing of personal data, Fraudient.com operates in compliance with the requirements of applicable data protection legislation, such as the General Data Protection Regulation (GDPR).

This means we:

Take appropriate security measures to protect your personal data and demand the same from parties who process personal data on our behalf.
First ask for your explicit permission to process your personal data in cases where your permission is required.
Limit our collection of personal data to only what is necessary for legitimate purposes.
Clearly specify our purposes for processing personal data by using this privacy statement.
Respect your right to access, correct, or delete your personal data held by us.

Fraudient.com is the data controller (the party responsible) for all data processing. In this privacy statement, we will explain what kind of personal data we collect and for which purposes within our online service. We recommend that you read it carefully.

If you have any questions regarding the processing of personal data, you can find the contact details for Fraudient.com at the end of this privacy statement.

1. Data Processing Activities

1.1 Registration

Certain features of our service require you to register beforehand. You will need to provide some information about yourself and choose a username and password for the account we set up for you.

Data Collected: Name, address details, phone number, invoicing address, email address, payment details, Google Ads accounts, Meta Ads Accounts, TikTok Ads Accounts, Bing Ad Accounts, and LinkedIn Ad Accounts.
Legal Basis: We have a legitimate interest in processing this data (e.g., maintaining your account, service functionality).
Retention Period: We store this information for two years after your order has been completed or your subscription is cancelled. Certain types of personal data will be retained for a longer period to meet legal tax retention requirements.
Purpose: To prevent you from having to re-enter data upon subsequent visits, to contact you regarding the execution of the agreement, for invoicing and payment processing, and to provide an overview of your purchased products and services.

1.2 Handling Your Order/Subscription

We will use your personal data when handling your order or subscription. We may share your data with the delivery service to have your order delivered. We may also obtain information on your payment from your bank or credit card company.

Data Collected: Name, address details, phone number, invoicing address, email address, payment details, Google Ads accounts, Meta Ads Accounts, TikTok Ads Accounts, Bing Ad Accounts, and LinkedIn Ad Accounts, and payment details.
Legal Basis: We need this data for the performance of our contract with you.
Retention Period: We store this information for two years after your order has been completed or your subscription is cancelled. Certain types of personal data will be retained for a longer period to meet legal tax retention requirements.

Payment details, including credit card information, are only requested, collected, and processed if the user initiates or subscribes to a Paid Subscription. The collection and processing of financial data is strictly governed by the following legal justifications:

Required Data for Paid Services: Payment details, Credit Card Details (masked or tokenized), and verified Invoicing Address.
Legal Basis for Paid Services: Processing is justified by Performance of Contract (Art. 6(1)(b)) for the execution of payment and fee collection; and Legal Obligation (Art. 6(1)(c)) for mandatory invoicing, tax compliance, and adherence to relevant financial regulations.

1.3 Access to Portal

Within our portal, you can access a management environment where you can set, specify, and change settings. We will keep track of your activities for proof.

Data Collected: Name, email address
Legal Basis for Free Tier subscriptions: We do this on the basis of your consent.
Legal Basis for Paid subscriptions: We do this on the basis of the performance of contract.
Retention Period: We store this information for two years after your order has been completed or your subscription is cancelled. Certain types of personal data will be retained for a longer period to meet legal tax retention requirements.

1.4 Contact Form

You can use our contact form to ask questions or make any request.

Data Collected: Name, address details, and email address.
Legal Basis: We do this on the basis of your consent (to respond to your inquiry).
Retention Period: We store this information until we are sure that you are satisfied with our response.
Third Parties for Contact Form Handling: Zoho, Slack, Resend (resend.com), Google Gmail.

1.5 Sending Newsletters and Promotion

We have a newsletter to inform those interested on news, tips, and information about our products and services. Your email address is automatically added to the list of subscribers. We may also inform you about new products or services by mail, via social media, by email, or per phone.

Data Collected: Name, and email address.
Legal Basis: We do this on the basis of your consent.
Retention Period: We store this information for 2 years after you cancel your registration or subscription.
Opt-Out: You may cancel your subscription to our newsletter at any time. Each newsletter contains an unsubscribe link. You can object to other promotional communication at all times via instructions in the communication, by blocking us on social media, or by informing us via your account or the portal.
Third Parties for Newsletter Handling: Slack, Zoho, Google Gmail.

2.1 Providing to Third Parties

We collaborate with other organizations that may receive your personal data.

Data Shared for Own Marketing Purposes: We may share data with Zoho, Google Ads, Meta, TikTok, LinkedIn, Bing, Matomo analytics, and Google Analytics.
Legal Basis: We do this on the basis of your consent.

3. Location Data

If necessary, we may collect your location data (GPS). If that is the case, you will be asked to grant consent beforehand.

This location data and other data can also be stored and processed by the provider of the navigation/mapping software, such as Google Maps. We have no control over their actions. We recommend that you read the applicable privacy statement of the provider in question.
Legal Basis: We do this on the basis of your consent.

4. Cookies and Tracking

4.1 Cookies

Our online service uses cookies. Cookies are small files in which we can store information so that you do not have to fill in that information again. We can also use them to see whether you are visiting us again.

Consent: The first time you visit our online service, we will show you a notification explaining our cookies and ask for your permission for their use.
Disabling: You can disable the use of cookies through your browser settings, but some parts of our website may not work properly as a result. You can change your cookie settings by clicking the link at the top of this document.
We have made arrangements with other parties who place cookies through our website. Nevertheless, we cannot fully control what they are doing with their cookies, so please read their privacy statements as well.
Legal Basis: We do this on the basis of your consent.

4.2 Google Analytics & Matomo

We use Google Analytics and Matomo to track visitors on our website and to get reports about how visitors use the website.

We accepted the data processing agreement from Google and Matomo.
We do allow Google and Matomo to use information obtained by Analytics for other services.
Legal Basis: We do this on the basis of your consent.

5. Security and Your Rights

5.1 Security

We take security measures to reduce the misuse of and unauthorized access to personal data. We take responsibility for the security of your personal data. We renew our security measures to ensure safe storage of personal data and keep track of what might go wrong.

5.2 Changes to This Privacy Statement

We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis so that you remain informed of any changes.

5.3 Inspection and Modification of Your Data (Your Rights)

You can always contact us if you have any questions regarding our privacy policy or wish to review, modify, or delete your personal data.

You have the following rights under GDPR:

Right of Access: You have the right to see what kind of personal data we have processed about you.
Right of Rectification: You have the right to rectify any personal data we have processed about you if this information is (partially) wrong.
Right to Object: You have the right to file a complaint against the processing of your personal data by us, or against direct marketing.
Right to be Forgotten (Erasure): You can file a request with us to remove any personal data we have processed of you.
Right to Data Portability: If technically possible, you have the right to ask us to transfer your processed personal data to a third party.
Right to Restriction of Processing: You can file a request with us to (temporarily) restrict the processing of your personal data.
Withdraw Consent: Where we rely on consent, you have the right to withdraw that consent at any time.

If you exercise any of the rights mentioned above, we might ask you to identify yourself with a valid ID to confirm it is your personal data. If so, it is important that you hide your social security number and photo. We will usually respond to your request within one month. This term can be extended if the request is complex or tied to a specific right. You will be notified about any possible extension of this term.

if the request is complex or tied to a specific right. You will be notified about any possible extension of this term.

6. International Data Transfers

Fraudient operates globally and may transfer personal data outside the European Economic Area (EEA). Transfers to Israel are covered under the EU’s adequacy decision, ensuring an equivalent level of data protection. Transfers to other countries, including those involving our service providers such as Google, Meta, LinkedIn, TikTok, Bing, Slack, Resend, or Zoho, are protected by Standard Contractual Clauses (SCCs) approved by the European Commission. These mechanisms ensure compliance with Chapter V of the GDPR.

7. Fraud Prevention and Bot Detection

We use a third-party tool to help detect and prevent fraudulent or harmful activities on our website, including but not limited to click fraud in advertising campaigns, bot-generated form submissions, and other misuse of our services. This tool analyzes technical data such as IP addresses, device characteristics, browser information, and interaction patterns to distinguish between genuine users and automated activity.

Because fraud prevention is essential to ensure the security, integrity, and reliability of our website and online systems, the operation of this tool cannot be disabled through the consent settings. It is classified as an essential service under applicable privacy laws.

The processing of personal data for fraud prevention purposes is based on our legitimate interest in protecting our online presence and users from abuse (Article 6(1)(f) GDPR). This measure is recognized under the GDPR as a lawful and necessary activity to maintain the security of our systems and prevent fraudulent use. The third-party provider acts as a data processor bound by strict confidentiality and data protection obligations.

Data Collected: IP addresses, device characteristics, browser information, and interaction patterns to distinguish between genuine users and automated activity.
Legal Basis: We have a legitimate interest in processing this data (e.g., preventing Fraud).
Retention Period: We store this information for 2 years (to prevent future Fraud).
Third Parties for handling Fraud: fraudient.com.

8. Complaints

If you want to file a complaint about our use of personal data, please send an email with the details of your complaint to [email protected]. We will look into and respond to any complaint we receive.

If you believe that we are not helping you correctly, you have the right to file a complaint with the supervisory authority.

Contact Details:
Nico Fonce
Ha-Mizmor St 2D
Pardes Hanna Karkur, 3751032
Israel
[email protected]